Privacy Policy
Last updated: 14 May 2026
1. Introduction
Mi-Engineer is committed to protecting your privacy and handling any personal information responsibly and securely.
This Privacy Policy explains what information may be collected when you use this website and how that information is used.
2. Who We Are
Mi-Engineer is the world’s first patented smart heating control system that measures true mass flow rate while optimising heating systems for maximum efficiency.
Mi-Engineer is designed to deliver energy savings of up to 70% compared to poorly installed heat pumps and is compatible with boilers and heat pumps on wet central heating systems, including both open loop and hydronically separated systems.
For privacy-related enquiries, please contact:
3. Information We Collect
This website is intended primarily as an informational website.
We do not intentionally collect, analyse, sell, or profile personal data through the website.
The only personal information we may receive is information voluntarily submitted through the contact form or direct email communications, such as:
- Name
- Email address
- Company name
- Information included in your enquiry
4. How We Use Information
Information submitted through the contact form is used solely for:
- Responding to enquiries
- Providing requested information
- Communicating regarding Mi-Engineer products or services
We do not use submitted information for advertising, profiling, or automated decision-making.
5. Website Hosting and Technical Data
Like most websites, basic technical information may be temporarily logged automatically by the website hosting platform and server infrastructure for security and operational purposes. This may include:
- IP addresses
- Browser type
- Connection information
- Server logs
This information is not used for marketing or behavioural analysis.
6. Cookies
This website may use essential technical cookies required for website functionality and security.
We do not currently use advertising or behavioural tracking cookies.
7. Data Sharing
We do not sell or share personal information with third parties for marketing purposes.
Information may be processed by trusted service providers involved in website hosting, email delivery, or website security where necessary to operate the website securely.
8. Data Security
Reasonable technical and organisational measures are used to protect the website and any submitted information, including:
- Encrypted HTTPS connections
- Access controls
- Security monitoring
- Backup and recovery procedures
9. Data Retention
Contact enquiries are retained only for as long as reasonably necessary to respond to enquiries or maintain business records where required.
10. Your Rights
Under applicable UK data protection laws, you may have the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Object to certain processing activities
Requests can be made by contacting:
11. Third-Party Links
This website may contain links to external websites. Mi-Engineer is not responsible for the content or privacy practices of external websites.
12. Changes to This Policy
This Privacy Policy may be updated periodically. Any updates will be published on this page.
13. Contact
For any privacy-related enquiries, please contact:
Mi-Engineer
hello@mi-engineer.com